The more information an electric service provider has about an outage, the faster they can respond and make the needed repairs. Please prepare and contact your electric service provider promptly if your power goes out.
Prepare to Report and Track Power Outages
1.) Set up an online account with your electric service provider (Dominion Energy, Rappahannock Electric Cooperative, or Central Virginia Electric Cooperative) to make it easier to report and track power outages from any mobile device.
2.) Bookmark your electric service provider’s website on your mobile device.
Rappahannock Electric Cooperative: https://myrec.coop/outagecenter
Central Virginia Electric Cooperative: https://www.mycvec.com/report-outage
3.) Ensure your contact information with your electric service provider is up-to-date.
Before an Outage
During an Outage
- Keep freezers and refrigerators closed. The refrigerator will keep food cold for about four hours. A full freezer will keep the temperature for about 48 hours. Use coolers with ice if necessary. Monitor temperatures with a thermometer. Maintain food supplies that do not require refrigeration.
- Avoid carbon monoxide poisoning. Generators, camp stoves, or charcoal grills should always be used outdoors and at least 20 feet away from windows. Never use a gas stovetop or oven to heat your home.
- Disconnect appliances and electronics to avoid damage from electrical surges. Power may return with momentary “surges” or “spikes” that can cause damage.
- Have alternate plans for refrigerating medicines or using power-dependent medical devices.
- If safe, go to an alternate location for heat or cooling. Go to a community location with power if heat or cold is extreme.
- Check on neighbors. Older adults and young children are especially vulnerable to extreme temperatures.
After an Outage
When in doubt, throw it out! Throw away any food that has been exposed to temperatures 40 degrees or higher for two hours or more, or that has an unusual odor, color, or texture.
If the power is out for more than a day, discard any medication that should be refrigerated, unless the drug’s label says otherwise. If a life depends on the refrigerated drugs, consult a doctor or pharmacist and use medicine only until a new supply is available.