Important Note

• The primary account holder will be the first user created on the account and should always be an adult. If setting up a family account, create a "parent" first before you add a child user to the account.

Instructions

1. On the Public View, click Log In/Create Account

2. Select Create Your Account 

3. Fill in Account Holder fields. 

• Basics: 
  • Name (Required): Provide first, middle, and last name
  • Date of Birth (Required): Add your birth date
  • Gender: Specify gender
• Contact Info:
  • Phone 1-3: Enter phone number, type of phone, and the mobile carrier
    • Note: If listing a cell phone number, you must select the mobile carrier if you wish to receive text message notifications.
  • Email Preferences: Click Add Email to enter an email address and set email notification preferences
  • Emergency Contacts: Add emergency contacts for the user
• Address:
  • Address Line 1-2 (Required): Add your address
    
  • City, State, Zip: Enter the zip code, city, and state
  • Country (Required): Select the correct country
  • County: Enter the residential county or parish
• Account Settings:
  • Primary Email (Required): Enter your email address, this will be the username that you will use to sign in to your account
  • Password (Required): Create and confirm a password
    • Note: Passwords must be at least 8 characters long and contain characters from at least 3 of the following categories:
      • Lowercase letters
      • Uppercase letters
      • Numbers
      • Special characters

4. Click Next Step: Other Account Members 

5. If needed, click Add Account Member to add additional users to the account 

6. Enter their information 

7. Click Save & Close to complete the account setup